Am uitat parola, ce fac? To reset your password, go to the Login menu of the Investimental Portal and follow these steps: Click the Forgot your password? Enter the email…
Care este contul meu de utilizator Investimental? It is the user account you can use to log in directly to the Arena XT trading platform (web or mobile) if you are not…
Care este contul meu de utilizator pentru Portalul Investimental? When you registered on the Investimental website, you chose an email address (which you verified) and a password for login. Your user account in the…
Ce înseamnă autentificare Single Sign-On (SSO) și la ce mă ajută? Single Sign-On (SSO) allows you to use your Investimental user account to log in to the Arena XT trading platform if you’re already authenticated in…
Cum îmi activez autentificarea cu doi factori (2FA) prin aplicație? Go to the Investimental Portal and follow these steps: Select “Account security” > “Enable 2FA”. Toggle the slider to the right and enter your account…
Cum îmi activez autentificarea cu doi factori (2FA) prin SMS? Go to the Investimental Portal and follow these steps: Select “Account security” > “Enable 2FA”. Toggle the slider to the right and enter your account…
Cum mă autentific cu doi factori (2FA)? If two-factor authentication (2FA) is enabled and you want to sign in to the Investimental Portal, in addition to your password you will be asked…
Cum pot crește securitatea contului meu de tranzacționare? Vigilance is always advisable. Although it will not reduce risks to zero, the following recommendations will be helpful: Do not use your trading account password…
Nu am primit email-ul pentru resetarea parolei, ce fac? Please check the following: You have entered the correct email address used to access your trading account. The message may have been mistakenly delivered to…
Nu mai am acces la aplicația 2FA, cum mă pot autentifica? If you no longer have access to the app that dynamically generates the two-factor authentication (2FA) access code, or you have changed or lost your…
Nu mai am acces la email, ce fac? Your email address and phone number are identifying details associated with you as an Investimental client. We recommend changing them only if absolutely necessary.
Nu mai am acces la numărul de telefon, ce fac? Your email address and phone number are identifying details associated with you as an Investimental client. We recommend changing them only if absolutely necessary!
Vreau să schimb metoda de autentificarea cu doi factori (2FA), cum fac? Log in to the Investimental Portal and follow the steps below: Select “Account Security” > “Activate 2FA”. Toggle the slider to the left and enter…
Vreau să-mi activez autentificarea biometrică pentru aplicația mobilă Investimental, cum fac? Log in to your trading account from the Arena XT mobile application. Access the “hamburger” menu in the top-left corner. Tap on “Settings”. Check the…
Vreau să-mi schimb parola, cum fac? Select “Account security” > “Portal password reset”. Enter your current password, the new password, and then confirm the new password. Click “Change password”.
